We have some exciting news to share that will make managing your transactions a breeze. We are delighted to announce a major change to our transactions view page. This change is aimed at enhancing your overall experience.
At VTpass, we understand the importance of staying ahead of the curve and continuously improving our platform to meet your evolving needs. With this in mind, we have meticulously crafted a revamped Transactions View page.
With this update, we have set out to achieve two key objectives: first, to enhance your understanding of the status of each transaction initiated, and second, to provide you with powerful features that make navigating your transactions effortless. We’re confident that this revamp will empower you to take control of your transactions like never before.
PERUSE TO UNDERSTAND EACH STAGE OF TRANSACTION PROCESS.
As of this point, the API TRANS STATUS INSIGHT indicates that this transaction is pending. This means that you have been charged for this transaction, but the value is yet to be delivered as the transaction is processed by the service provider. You are advised not to refund your customer. In this case, feedback is expected to arrive within minutes of initiating the transaction.
Within minutes of initiating this transaction, you should click the “Re-check Status” button to get further insight into this transaction. This will open up a “Transaction Resolution” screen as shown in Image B below.
It will take a few minutes for this page to load successfully, and the results will be either of the following:
SUCCESSFUL TRANSACTION
This will confirm to you that the transaction was successful, and value has been delivered to the customer. A successful transaction means that the customer has received value for the product or service they paid for, and that their payment was processed without any issues.
FAILED TRANSACTION
In case the window transits into this page, it simply means that the transaction failed, and could not be completed. In the event of this, we can assure you that you won’t be charged for this transaction. The window transition indicates that the transaction was unsuccessful and therefore it did not go through to the payment processor. As such, no charges have been made to your account and you will not be billed for the attempted transaction.
In this view, it means that the transaction failed, and couldn’t be delivered. The difference is that your wallet may be debited. Per adventure, if your wallet was debited in the process, it will be reversed automatically.
It is noteworthy that in the previous scenario where the transaction returned as FAILED, your wallet wouldn’t be debited. But in this case, your wallet, although previously been debited, would be refunded and the charges would be charged.
Stay tuned as we roll out this exciting updates in the coming days. In the meantime, don’t hesitate to contact our dedicated support team if you have questions or need assistance. We value your feedback, and we’re eager to hear your thoughts on the revamped Transactions View page.
Thank you for being part of our journey as we enhance our platform to serve you better. Here’s to smoother transactions!
Not the literal smile 😂. The Smile Internet is an internet provider that provides broadband connections that is reliable, stable, and high-quality.
How can I buy a new router ?
You can buy a Router online under the Deals section or you can visit any certified Smile shop. You can also ask a representative from Smile to contact you by completing a contact form on the website.
Smile data now available on VTpass
What should I bring to successfully complete my KYC?
To complete your KYC successfully, please visit a Smile outlet that is a “certified KYC” store. Bring your Nigerian ID document or Passport if you are a foreigner. We will take a portrait photo in-store as well as biometrics. If you are a Nigerian Citizen please also bring your National Identification Number (NIN) with you.
What do I do if I’m repeatedly disconnected or experiencing slow speed?
Check for any appliances with magnetic fields in the vicinity, e.g. microwaves, ovens, disc satellite antennas, and redirect the router away from them. Try to move your router location while checking the signal indicator bar on your router. Two signal bars and above are sufficient to have a good browsing experience.
How do I set up the Smile 4G LTE router?
The Smile LTE router is a plug-and-play device. Just plug the router into a power socket, switch it on and either connect to your PC with a LAN cable or connect with your PC or mobile via Wi-Fi. The Wi-Fi- router password is on the back of the device.
How can my business securely connect remote devices to my network?
Remote devices like ATMs and Point-of-Sale terminals can access the back-end systems on your network via a Smile Corporate APN solution.
Bills payment is an option designed by payment billers that allows individuals access utilities that makes living so much fun and better. Vtpass offers payments for bills such as electricity bills, cable tv payments, insurance policies amongst others. So it is important for every customer to know how these functions work exactly and how they can access them.
The world is widely digital, as technology has streamlined every human experience into a widely scalable technological experience. The history of cable tv started with antiquated tv antennas that only allowed users watch stations like NTA, AIT, BCOS, and others over time.
But in the last decade, there has been a steady paradigm shift towards the pay-per-view option of accessing both local and international tv channels via digital decoders – with DSTV being the pioneer of such innovation in Nigeria, and by extension Africa. Today, every home in Nigeria has one cable tv or other that enables them to watch channels of various content like news, sports, entertainment, religion, documentary, etc.
In the time past, only rich people could afford cable tv. It was limited to a specified demography of people who could afford installing cable Tv in their homes because of the expensive nature. However, this stance has changed over time, as cable TVs are cheap and affordable for all.
However, the significant change in the narrative of our payment behaviour has made every financial solution accessible on digital platforms and has also contributed to the ease and simplicity of paying for your cable tv bills online.
How to Pay Cable TV on Vtpass
As earlier stated, there are a few steps to pay your cable tv bills on Vtpass. The following are those simple steps:
Download the Vtpass app on Google Play Store or Apple Store
Create a Vtpass account and log in
Click on “Pay TV subscription”
Choose your preferred “Cable tv type”
Enter necessary details – (Smartcard number, phone number, amount etc) and proceed to the payment page.
Click on “Pay Now” to process your payment and activate the decoder..
Which Cable TV Providers Are Available On Vtpass?
Currently, there are three (3) cable tv providers on Vtpass. These are DSTV, GOTV, and Startimes. But in all of these cable tv providers, you can pay for the different packages that are available for the respective cable TVs.
How To Troubleshoot Cable TV Issues With Vtpass
In the event of a lingering issue that needs rectification or prompt resolution, you can contact the Vtpass support team anytime and from anywhere to enable them to proffer solutions to your needs. Like earlier mentioned, our customer support team is highly responsive and you can troubleshoot your issues with the certainty that you will get a response.
You can contact Vtpass support via email or live chat to present your issue. We are also active on social channels like Whatsapp, Facebook, Instagram, and Twitter to tend to your queries.
Conclusion
Cable TV payments on Vtpass remains seamless, and swift. This is because you are guaranteed fast and secure payments, good customer support, and simple navigation when you use the Vtpass portal to make your bills payment.
Vtpass remains your best bet in having a seamless online payment when it comes to your bills, airtime, and data. Pay Dstv, Gotv and Startimes bills promptly our our website and get value immediately.
It’s no secret that utility bills payment is an unavoidable part of the adult human life. They have grown to become an integral part of the human life. Although everyone pay bills, it may differ in size and price. Utility bills are a necessary expense because they provide access to services that are essential for modern life, such as electricity, gas, water, among others. Without these services, it would be difficult to maintain a comfortable quality of life.
Facts.
According to the NIBSS, 19.4 trillion Naira was transferred via mobile in 2022, which is 141% more that the amount carried out in 2021. This means that Nigeria have embraced the digital method of paying bills, as opposed to paying with cash.
Nigerians spend over 60% of their monthly income servicing utility bills.
Nigeria is one of the top 5 countries in Africa for utility bills payments. This is reflective of the country’s large population and high rate of economic growth.
About 70% of utility bills in Nigeria are paid by individuals, with the remaining 30% paid by businesses.
The average Nigerian spends approximately 5% of their monthly income on utility bills. This is an important expense for households in Nigeria, as it can have a significant impact on their budget.
These 5 surprising stats about utility bills payment in Nigeria show just how important this type of expense is for people in the country. From cash payments to direct bank transfers, utility bills are a necessary part of life in Nigeria. It’s important to be aware of the payment options available and various means that makes bills payment easier, faster and more accessible.
Conclusively,
As always, VTpass remains the number 1 utility bills payment platform that offers you seamless payment experience. It also priomises swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.
In conclusion, bills payment with vtpass.com is superfast, easy and very convenient. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?
Obasanjo’s internet, as it is mostly called became a trend in Nigeria in 1996. But was not the beginning. Nigeria had its first ISP in 1990. An ISP (Internet Service Provider) is a company that provides internet services to individuals and organisations. The first ISP was founded in 1991, and it was the Nigerian Centre for Communication Technologies (NCCT). Subsequently, ISPs like NITEL, Interswitch and Vee Network surfaced to dispense their services to already burgeoning market.
The main boom of internet usage in Nigeria was in the 2000’s. This technology was not relatively new at this time. Although, before then, the Nigerian Post and Telegraph was in charge of handling all forms of communications under the just independent Nigerian government. This commission regulated calls made between Lagos and London. The country had 116,000 fixed telephone lines across.
The main effort of NITEL (Nigeria Telecommunication Limited) was to structure and improve the coordination of telecommunication processes within and outside the country. However, the role of NITEL was not an easy assignment, and as a result, became operationally inefficient. The core drawbacks that affected NITEL’s efficiency were lack of maintenance, and inability to support cable network infrastructure across the country. This resulted in phone lines being congested, billing system was inefficient, and call completion rate for long distance calls was less than 50%. At this stage, it was clearer that NITEL lacked the capacity to cater for the increasing demand for their services.
INTRODUCTION OF MOBILE PHONES
According to some reports, ECONET Wireless made the first live call using GSM in the country on June 8, 2001. Immediately following it was MTN, which entered the market on May 16, 2001, but began operations in August of the same year. Initially, GSM services were available in Lagos, followed by Abuja and then Port Harcourt. In the year 1992, the first cellphone touched down in Nigeria, and this network was known as Mobile Telecommunication Service (MTS). Since it was the first of its kind, it garnered extreme monopoly and popularity overtime. The earliest cellphone had limited features, and above all, had unexciting games. You can mostly make calls, send text messages, and listen to monodical ringtones on these devices.
Since 2000, there was an upward rise in the number of people using the internet and mobile phones in Nigeria. This is due to the increasing availability of affordable mobile phones and internet access. The government has also invested in infrastructure that has improved internet connectivity, making it easier for people to access the internet.
In conclusion, bills payment with vtpass.com is superfast, easy and very convenient. In addition, you get 24/7 access to our support team to help you through any glitch you might have. Why don’t you try us today?
Earning a salary isn’t enough in your journey to financial freedom. Every project needs a plan; your financial goals also needs a concrete plan. If you want to fully realise your vision for your financial plan, you need to map out a plan to make that happen. This includes setting goals that identify and establishes your priorities.
In order to achieve financial independence, earning a salary isn’t enough. Every endeavor necessitates a strategy, and your financial plan is no exception. If you want to completely fulfill your financial goals, you’ll need to create a plan to get there. Setting goals that identify and establish your priorities is part of this process. After payday, it’s common for people to need to settle their bills. But how often have you sat down to thoroughly predict your future earnings long-term?
You have to set some financial goals if you want to take charge of your money and live a more financially secure life. Not only setting these goals, but you also have to put in measures to achieve them. Financial goals assist you in making sound financial decisions, directing your spending, and reducing resource waste.
Your financial objectives may be short-term, ranging from one month to two years; they are targets that you can reach in a short period of time. Long-term objectives are similar to short-term objectives in that they require 5 to 20 years to attain. They are the most important goals for you, and they will take the most time and commitment to achieve.
5 STEPS TO ACHIEVING YOUR FINANCIAL GOALS
Write it down:
As Michael Korda wrote, ‘write it down. Written goals have a way of transforming wishes into wants; can’t into can, dreams into plans; and plans into reality. Don’t just think it- ink it’.
You may have wished to save more money at the end of the year, but writing it down just adds another dynamic to your wish. Be specific with the details and action. If you want to have N1, 000,000 in savings at the end of the year. Be specific about your targets, and include the sub-metrics necessary for achieving that goal. Putting your goals in writing causes you to be more focused and clearer. Those goals become tangible, and you also have a visual cue of them in your head. The first step to achieving any goal in life is to write it down.
YOUR Goals must be SMART:
Your goals also have to be SMART; Instead of saying ‘I want to have plenty of money in my savings at the end of the year, write instead í will have saved N15,000,000 before 31st of December, 2022 by saving N2,000,000 every month through the end of the year’. The difference between the two statements is that the latter is SMART, while the former is not. The latter one is time-framed; there is a specific date that the goal must be attained, it is specific; the total amount to be saved each month, and also the total amount that must have been saved before the time was also stated. Likewise, your financial plan should be specific, measurable, attainable, relevant, and time-bound.
Develop healthy financial habits:
As Jim Rohn wrote, ‘motivation is what gets you started, habit is what keeps you going.’ It is therefore important that you create habits that help you consistently stick to your financial goals. Unhealthy habits can throw you off course. So the only way to remain true to your financial project is to develop habits that align with your target. Some of the financial habits that you can adopt may include:
To guide your spending, make a daily or monthly budget and stick to it.
Distinguish between wants and needs, and prioritise them.
Engage in more productive financial conversations with people around you.
Reinforce your financial mindset by changing how you think about money.
Eat fewer junks and cook more.
Most importantly, bills payment cannot be neglected in your budgeting and financial goals, Vtpass offers you a convenient and affordable means of paying cable subscription, electricity bills, insurance and educational payment.
2023 have been a torrid year for Nigerians. Events hit an abyss when new notes were rolled out, and the federal government stopped the old naira notes from circulation. Wait, what?? Let us retrace our steps and examine where this declaration started from.
In October 2022, the Central Bank governor, Godwin Emefiele, announced the recall and redesign policy. This was to encourage a cashless economy, stave-off cash hoarding, and lower kidnapping rates and terrorism. The House of Assembly doubting the sanity of this decision, summoned the CBN governor to explain this policy. He was excused because he was away from the country on medical grounds and personal engagements. In his absence, Aisha Ahmed assured Nigerians that the naira redesign was not politically influenced. The implementation date was set for 31st January 2023.
Nigeria’s push to replace its paper money with newly designed currency notes has created a shortage of cash, leaving people unable to buy what they need and forcing businesses to close across the West African nation, experts and business groups said.
African News, 2023.
RESULT OF THE POLICY
This policy had negative results. Naira notes became scarce; the old ones were no longer legal tenders, while the new notes were not fully in circulation. A total mayhem ensued in society as a result. People couldn’t access cash and major businesses came to a standstill. This was due to the lack of preparation for the policy, and failure to put in place adequate measures to ensure that the transition was smooth. People and businesses were unable to access the cash they needed, leading to the chaos and disruption that occurred. Analysts accused authorities of poorly implementing the policy in Africa’s largest economy. where digital payment services are usually not reliable and only 45% of adults have a bank account, according to the World Bank.
Nigeria, like many developing nations, has a significant gap between the banked and unbanked population. According to a 2018 survey by the Enhancing Financial Innovation and Access (EFInA), only 36.8% of Nigerian adults have access to formal financial services. This means that the majority of the population operates on a cash basis, with no access to traditional banking services.
The recent cash scarcity in Nigeria highlights the need for bridging this gap between the banked and unbanked population. This has left many Nigerians stranded, with limited access to their funds. Without access to banking services, they are unable to access their funds, and this has caused them significant financial hardship. This highlights the need for financial inclusion initiatives that can bridge the gap between the banked and unbanked population.
FINTECH IS THE WAY FORWARD
However, technology can be a game-changer in this regard. Recently, financial technology companies have emerged in Nigeria, offering innovative solutions to address the gap between the banked and unbanked. These companies leverage mobile technology to provide financial services to the unbanked, allowing them to make payments, save money, and access credit.
One such company is Vtpass, which provides a mobile wallet that allows users to pay bills, and buy airtime. These fintech companies are disrupting the traditional banking industry by providing convenient, accessible, and affordable financial services to the unbanked population.
To bridge the gap between the banked and unbanked in Nigeria, there needs to be a concerted effort by the government, and fintech companies. The government can play a role by creating an enabling environment for fintech companies to operate. Further assistance could include providing regulatory oversight, and promoting financial education. Financial institutions can partner with fintech companies to offer digital financial services and expand their reach to the unbanked population.
In conclusion, the recent cash scarcity in Nigeria has highlighted the urgent need for bridging the gap between the banked and unbanked population. With the right partnerships and support from the government, fintech companies can help Nigeria move towards a more financially inclusive society where everyone has access to formal financial services.
Vtpass, as a fintech is ensuring that bills payment is simple, convenient and smart. Click here to pay electricity bills, recharge your cable TV, and buy educational pins.
The World Bank Group considers financial inclusion a key enabler to reduce extreme poverty and boost shared prosperity. Fintech is key to financial inclusion which will open up banking services to all and sundry. Fintech has the potential to make banking services more accessible to those who would otherwise not have access to them. It can help to reduce the cost of financial transactions. It makes it easier to access credit, savings and other financial services.
The primary goal of financial inclusion is to ensure that unbanked and underserved individuals and communities have access to useful and affordable financial products and services that meet their needs –payments, collections, credit, savings and insurance – delivered in a sustainable and responsible way.
A look at the opportunities for financial inclusion
Financial inclusion is essential to the community’s progress as access to monetary touchpoints facilitates day-to-day living, and helps families and businesses plan for everything from short-term goals to long-term goals and unexpected emergencies. As account holders, people are more likely to access other financial services, such as credit and insurance. This is to start and expand businesses, invest in education or health, manage business risk, and weather economic shocks. This can improve their lives.
In Nigeria, financial inclusion has spread across Nigeria over the past few years. This includes job creation, Foreign Direct Investment, private sector innovation, and a push to open low-cost accounts, including mobile wallets and digitally-enabled payments.
Impact of Financial Inclusion on the Nigerian Economy in the Last Five Years
Employment: The World Bank Group considers financial inclusion a key enabler to reduce extreme poverty and boost shared prosperity. This view can be deemed credible based on its effect on the Nigerian economy. According to the Shared Agent Network Expansion Facility (SANEF) there are 1.4M number of financial access points/Agents nationwide. This translates into employment opportunities for over 300,000 Nigerians (excludes operators – MMOs and Super Agent employees). The employment opportunity covers a wide mix of agents, agent aggregators, agent shop handlers, licensed MMOs and their employees as well as licensed Super Agents and their employees.
Financial service touchpoints: To bridge the gap between unbanked citizens and financial services, financial service touchpoints are important. Financial Inclusion has brought to fruition the availability of financial services touchpoints in areas/locations previously unreached and deemed under-served communities. There has been growth in the number of agent touchpoints and volume of banking inclusion services such as POS cash out, G2P Disbursements and payments (e.g. Tradermoni, GEEP etc.), funds transfer and wallet creation in under-served or rural communities. These have improved these communities’ economic development.
As a result, investment in advertising and brand identity has increased. The huge investment in this area has created an avenue for state governments to earn internally generated revenue from operators and agents alike. However, this poses a disincentive for Super Agents & operators as it impacts startup capital and agents’ available trading capital respectively.
Foreign Direct Investment (FDI):
There is growing evidence that inclusive financial sector development can reduce poverty and inequality. When previously unbanked citizens save and
By mobilizing these savings for investments, banks and other financial institutions mobilize these savings for investments that, in turn, help grow the country’s productive sector and spur foreign businesses. In addition, Nigerian Fintechs in the digital financial services space have received multiple rounds of funding and seed capital through foreign direct investments. This has been done by donors and investors across the globe in the past five years.
International donor organisations e.g. Bill and Melinda Gates Foundation also drive Foreign Direct Investment through their partnership with EFInA to sponsor projects on raising financial inclusion rates across the country.
All these highlight the potential and need for a wider-scale promotion of financial inclusion for Nigerian society.
Harnessing the Buying Power of the Financially Excluded
Financial inclusion has as much potential to help financial institutions lend to even poorer communities and reach rural clients. This is as they do to help commercial banks reach the lower middle class.
Only 40.1 million of the adult population have no access to formal or informal financial services. Mobile money uptake and awareness in Nigeria remain low at about 1% and 16% respectively. In addition, EFInA Access to Financial Services in Nigeria 2018 Survey highlighted that out of the 100M bankable adult population in Nigeria, 39.7 have bank accounts, 8% have formal sector employment, 16.7% own business (non-farming), 11.2% own business (farming), 23.4% rely mainly on farming for income and about 53.4% save regularly.
Based on this data, we can broaden our understanding of the population of adults who do not have access to any financial service (formal or informal) in Nigeria, their savings and credit patterns, remittance behaviours, payment channels and their potential to use formal financial services to manage their finances.
We can say that the financially excluded have enormous buying power. Based on economic and social metrics, transactions from this segment are low value and high volume.
Harnessing buying power of the unbanked
• Deployment of products & services that meet the lifestyle of the unbanked and rural dwellers: Despite limited access to banking services, Nigerians have long practised traditional
This unbanked sector also relies on micro-loan services from credit associations that serve their interests. By offering access to the financially excluded, they have additional access to a wider range of services. This can boost the collective standard of living in those rural communities. This can improve financial literacy and awareness.
• Retail-based pricing considerations: Inefficient pricing isolates consumers who would otherwise sign up for a product or service. This is especially true for the financially disadvantaged who earn below minimum wage. By ensuring retail prices for financial services and other products are pocket-friendly, it would encourage customer loyalty and repeated use of the available services.
Deployment of Technology-driven Solutions:
As history has shown, technological innovations are one of the major drivers of economic adoption. For example, USSD is a mobile-based service that requires no onboarding for users and has gained widespread adoption. USSD offers the best available communications technology to deliver mobile financial services to low-income customers. This shows how technological adoption drives financial inclusion.
In addition, research from other countries where mobile money adoption is high has shown a positive correlation between increasing mobile money adoption and significant levels of formal financial inclusion. In Nigeria where the financially excluded population remains high at 40.1 million adults, an expansion of mobile money adoption and usage in the country presents a real opportunity to provide the poor with access to financial services as well as other social benefits and services.
Vtpass, as a fintech is ensuring that bills payment is simple, convenient and smart. Click here to pay electricity bills, recharge your cable TV, and buy educational pins.
The Vtpass brand prides itself on providing exceptional customer support and representation. In the event that you need assistance from a Vtpass Support Representative, you can be assured that you will get it immediately. Vtpass has one of the most active support teams and the team is always ready to answer all the questions you may have. Vtpass customer support is available to help you across all online and offline touchpoints; this article highlights all official platforms available to reach out to the Vtpass team. They are always willing to listen to feedback and take the extra mile to ensure that our customers are satisfied with the services they purchase.
Nonetheless, we have compiled an updated list of questions you might have about Vtpass’ services before reaching out to the support team. Click here to check it out, you’d be surprised that you may find answers to your questions within a few seconds. We encourage you to check out this article and reach out to us using the method that is most convenient for you if you have specific questions. You can always count on us for assistance. 🤗
How much do you love Instagram? It’s the same for us. 😊 Our Instagram content aims to educate and entertain our customers at the same time, so we put effort into it every day. We post carousels, reels, regular posts, videos and update our stories with relevant content. You will definitely love it!
Our team is available around the clock to help resolve issues and complaints.. Simply send us a DM on Instagram. Our official handle is @vtpass. You will enjoy scrolling through the feed and moving towards your financial goals. Our team is always ready to help, so don’t hesitate to reach out – you’ll get a response quickly! Direct message us on Instagram @vtpass and start achieving your financial goals today.
Contact us via Twitter
On Twitter, we share relevant information about our products, give updates and even express our thoughts on relevant trends from time to time. And yes, our support team responds to all direct messages sent on Twitter within record time. This helps us build a strong connection with our customers, create an engaging community and ensure optimal customer satisfaction. By staying active on Twitter, we’re able to keep our customers informed about our products, services, and any changes that may be taking place. We also encourage conversations that help us learn more about our customers and their needs. This has enabled us to build trust and establish ourselves as a reliable source of information.
Our official Twitter handle is @vtpass. Click here to send us a message, follow and turn on notifications to ensure you do not miss out on upcoming updates and fun conversations with us. Additionally, like and share our posts to spread the word and help us grow our community!
Follow Vtpass on LinkedIn
We have established a professional backdrop on LinkedIn.
We share fabulous stories about our work culture on LinkedIn. You should follow us to confirm that we are not a regular company. Our stories and articles are written to show how our company is different from other companies in terms of values, transparency, and collaboration. We believe that if you follow us, you will get an insight into the unique culture we have created. 😉
On LinkedIn, you can’t send messages as the platform doesn’t provide an option to message a business. But you can hang around, and understand how we operate as a business.
Our commitment to you transcends borders and boundaries. We want you to find us easily, so we made it to Facebook as well. You’ll find helpful information on our Facebook page and also reach out to our support team ready to attend to your enquiries.
Visit @Vtpass on Facebook or click here to find us on Facebook right away.
Call or send a mail to Vtpass
Have enquires? Shoot us a mail at support@vtpass.com. Your complaint or enquiries will be resolved immediately, and a feedback promptly. And if you prefer to reach out to us via phone call. You can reach us on +2349087482377.
Live chat on the Vtpass website
If you log on to the Vtpass website, locate message icon at the bottom left of your screen. Click on that little icon, and a conversation box will pop up immediately.
Here, you have a chance to reach out to our customer support representative who are always online 24/7 to attend to you. Alternatively, you can check out the knowledge base where you can learn some reasons why you are having that issue.
CAUTION:
You may receive a call from a Vtpass customer service representative regarding a transaction. In cases such as this, we urge you to properly question the agents in order to confirm that they are indeed Vtpass representatives. Once again, your satisfaction is our utmost priority and we will never fail in ensuring that you get the highest quality customer service representation.
The first part of this blog post will look at the difference between Gen and a millennial. A millennial is someone born between 1981 and 1997, while a Gen Z is someone born between 1998 and 2005. You would be wrong to assume that age is the only difference between a Gen Z and a millennial. Other factors contribute to the difference between these two categories of people. And this post will zoom in on one of these factors – SPENDING HABITS. We will carefully examine how a Gen Z uses airtime and data as compared to how a millennial would.
Note: This post may be slightly biased, because the author is Gen Z. Happy reading
INTERNET CULTURE OF BOTH GENERATIONS
This post will provide insight into the internet culture of both generations. The basic assertion is that Gen Z were born into the boom of the internet. They have been exposed to the internet, smart phones, and advanced technology systems from a very early stage. Gen Z are the first generation to grow up with the internet and its associated technologies, allowing them to better understand the internet culture of both generations. Millennials, on the other hand, grew up without the internet and had to learn the technology and its associated culture. They have a different relationship with technology and the internet. This has helped them understand it as something that can be used for both good and bad. This generational difference has created a unique culture when looking at internet usage between the two generations.
There are lots of internet cultures that would be attractive to Gen Z, rather than millennials. In light of the growing trend in video content on Instagram and TikTok. While some millennials may be more pragmatic in internet usage, Genz’s are known to be exorbitant on social media. Gen Z is known to be more creative and experimental with their internet usage, preferring to make their own content rather than just consuming what’s already out there. They’re also more likely to engage with new platforms and trends, such as video content on Instagram and TikTok, which have become hugely popular in recent years.
GEN Z VS MILLENNIALS INTERNET USAGE
It is also pertinent to note that Gen Z are creators, rather than consumers of internet content. Gen Z are often considered digital natives because they have grown up with technology and have the skills to produce content and use the internet more effectively. This is compared to their older counterparts. They are also more likely to be involved in creating and sharing content online, rather than just consuming it. On this end, Millennials are largely consumers of content on the internet. Millennials go to the internet to consume content created by their younger counterparts.
What a difference a few years makes. When we first started delving into the buying habits of Gen Z and Millennials, we found millennials to be pragmatic, focused on saving money, and wanting brands to constantly innovate. Gen Z, on the other hand, were idealistic, willing to pay more for experiences, and committed to their favorite brands. They are now more focused on sustainability and ethical companies and are more likely to purchase from brands that share their values.
A FRESHER PERSPECTIVE INTO GEN Z AND A MILLENNIAL INTERNET HABIT
Let’s examine this issue from a fresher perspective. A millennial is more likely to connect to friends and family via voice call. They also generally prefer the convenience of making a quick call rather than typing out a long message. This is in direct contrast to the habit of Gen Z who would rather engage everyone through the internet. In essence, Gen X would consume more data, while millennials will use more airtime in their communication process.
Under the age of 25, Generation Z — or “digital natives” — grew up with smartphones and the internet. Gen Zers account for almost 40% of mobile users, and they’re the biggest consumers of video content. A report from Awesomeness found that up to 71% of Gen Zers go to YouTube for long-form content, while up to 75% use Snapchat to connect with their peers. ,
In another study, perhaps an opposing opinion, roughly 93% of Millennials used a mobile phone in 2012 and among that about 63% used smartphones. Millennials also have the highest penetration of Internet usage, with 93% of Millennials using the Internet. Millennials are more likely to own a smartphone and be connected to the Internet than any other generation. This could be because Millennials are more likely to be digitally savvy and have the financial means to invest in the latest technology.
IN CONCLUSION;
This commentary does not intend to judge either generations on their internet behaviours. This seeks to provide insight into the behaviour of both millennials and Gen Z towards internet data and airtime usage. It is important to understand the differences between the two generations in order to understand how their behaviours may evolve over time, and how the internet and mobile technology may shape our lives in the future. By understanding their current behaviours, we can more accurately predict their future behaviours and how it may affect our lives.
It is important for fintechs like Vtpass to understand the spending habits of their customers. This provides insight into how frequently these customers spend. The rate at which each generation recharges their phones will automatically differ, and how they spend will be different also. Knowing this information helps fintechs to tailor their services to the needs of their customers. This will also help them target their advertising and promotions more effectively. It also allows them to better understand their customer base, so they can find ways to increase customer loyalty and engagement.
Meanwhile, Gen Z’s and Millennials use Vtpass to buy airtime and data for airtel, mtn, Glo and 9mobile. Use Vtpass to pay postpaid electricity bills and purchase prepaid metre tokens of all your preferred distribution companies.
