Setting up your VTpass POS machine is simple and straightforward. Follow this step-by-step guide to get your POS up and running in no time, making payments and transactions easy for you and your customers.
Step 1: Unbox and Power On
When you receive your VTpass POS machine, carefully unbox it and ensure all components are present. Press and hold the power button to switch on the device. The device will automatically boot up and load the VTpass application.
Step 2: Connect to the Internet
Your POS machine requires an internet connection to process payments. You can connect to Wi-Fi or use a SIM card with active data. To connect to Wi-Fi, go to “Settings,” select “Wi-Fi,” and enter your network credentials.
Step 3: Log in to Your VTpass Account
Once connected, log in with your VTpass username and password. If you don’t have an account, you can create one by visiting the VTpass website and signing up.
Step 4: Fund Your Wallet
For seamless transactions, ensure your VTpass wallet is funded. You can fund your wallet directly through the POS machine or via the website. The POS terminal will prompt you if your wallet balance is low during a transaction.
Step 5: Set Up Receipt Preferences
Configure your receipt settings by selecting whether to print receipts automatically or send them via Bluetooth to customers’ phones. This allows you to offer paperless receipts, improving customer experience.
Step 6: Test the POS Machine
Before you begin transactions, perform a test by processing a small payment. This ensures your machine is properly connected and functional. You’ll receive a transaction confirmation message after successful payment.
Step 7: Start Accepting Payments
Now you’re ready to accept payments for services such as electricity bills, airtime, and more. Your VTpass POS machine is equipped to make transactions faster, more secure, and efficient.
If you encounter any issues during setup, feel free to reach out to our support team for assistance.