Version v2.02 of the VTpass mobile app is out and available for download from Google Play Store! Download now.
While the previous version v2.0.1 was great, we believe in constantly upgrading our services to serve you better. So head over to Google Play Store and update your app.
Are you tired of having to walk into an office to pay electricity bills? Ugh! That can be really stressful. Perhaps you are looking for an easier, faster, and reliable way to pay EKEDC bill without stress?
The solution is simply to go online! Gone are the days of stressing oneself in the name of paying electricity bills. Now you can sit back in the comfort of your home and pay EKEDC bill from your computer or mobile phone.
Here are the simple things you need to buy EKEDC units online:
Mobile phone or computer
Internet connection
Trusted & reliable online payment platform like VTpass
On the option box that says “What do you want to do“, select Pay Electricity payment on the horizontal menu tab
From the second option box below the first, select EKEDC (Eko Electric). Once the page opens;
Select your Meter type (prepaid or postpaid)
Enter your correct Meter number, Phone number, Email address, & Amount worth of units you want to buy e.g 2000
Click on “Continue” to move on to payment page to complete payment
When your payment process is completed, click “Submit”
Easy!
After payment, meter tokens are delivered to you instantly via mail and SMS and you can load it immediately to your meter. Click here to buy units now.
For inquiry or issues encountered, simply reach VTpass support by chatting us live through the web or app, sending a mail to support@vtpass.com or calling 08138752358.
While at VTpass we take every measure to ensure every transaction you carry out is successful; we are equally awake of failed transactions that can occur at times.
The majority of failed transactions are down to network issues or processing errors. In this article, we would explain why transactions on VTpass might fail and what you can do about it.
Network affecting bank payment
Payment might fail if network failure prevents your bank from confirming a transfer you initiated. Sever downtime at your bank might be responsible for this. In some cases, your bank might debit you without VTpass would receiving the payment.
The simplesolution to this is to consult your bank in the event of a debit or contact VTpass support to know the status of your transaction. If your transaction hasn’t gone through, it’s best you wait a while, then try again when the network is stable.
Entering wrong card details
This is so common and perfectly understandable. Making mistakes while entering card details such as bank name, card number, CVV, etc. would prevent any transaction from going through.
Solution: simply enter your correct card details to ensure a successful transaction. Alternatively, you can activate VTpass instant wallet funding to save yourself the stress and errors of using the card every time.
Entering wrong dealer details
Similar to the reason above, entering the wrong meter number when paying electricity bills; wrong IUC or smartcard number when subscribing to your decoder, etc. would cause a transaction failure. The system would either reject the payment process, or it would stall.
In this case, the solution is to restart the payment process and enter the correct dealer details. If you have been debited upon entering a wrong dealer detail, kindly contact VTpass support to advice you on what to do.
However, we advise you to ensure the correct dealer details every time as certain payments (for example, payment made for a wrong meter number) CANNOT be refunded.
Service downtime with a service provider
No one can be blamed for this. When a service provider is experiencing downtime, payments for that particular service might fail. For example; if IKEDC is experiencing a service downtime, payments for IKEDC during the downtime would fail.
To resolve this, simply wait until the downtime passes before initiating payment for the service again.
We are always there for you
Whatever might be the cause of a failed transaction, we are always there to resolve it for you. Simply contact VTpass support by chatting us live on the website or app, sending a mail to support@vtpass.com or calling 08138752358.
If you reside within the Federal Capital Territory (FCT), Niger, Kogi, and Nasarawa states where Abuja Electric (AEDC) covers, you might have probably experienced how difficult it can be to pay electricity bills at AEDC office or at a vendor’s.
Why go through all that hassle, when technology today has made it super easy to make such payments conveniently?
With VTpass, Nigeria’s leading online payment platform, you can easily sit in the comfort of your home or office and pay AEDC bills in a flash. It’s easy! Here’s how to pay with VTpass:
To buy KAEDCO online is easy. KAEDCO (Kaduna Electric) is the operator of Kaduna Electricity Distribution Company that retails electricity across Kaduna, Kebbi, Sokoto, and Zamfara States.
In the digital age, paying electricity bills doesn’t have to take a lot of stress or time. With only a few clicks from your mobile phone, laptop, or desktop, you would be able to complete transactions conveniently.
Here’s how to buy KAEDCO units online:
Log on to vtpass.com (Nigerian’s leading payment platform)
Click on What do you want to do option at the top left corner of the page
Select “Pay Electricity Bills”
Move to the second box and select “KAEDCO-Kaduna Electric”
Click on Go to go to the next page
Select meter type (prepaid or postpaid), then
Enter meter number, your phone number and email address (these would be used to deliver your meter token to you)
Enter the amount worth of units you want to buy
Click Continue to confirm your transactions
Click Pay with Card after confirming your transactions
On the next page, enter card details and click Pay
Alternatively, simply enter vtpass.com/kaduna-electric to directly go to KAEDCO transaction page. From there;
Enter your details (meter type, phone number, and email address)
Enter amount worth of units you want to buy
Click Continue to move to the confirmation page
Confirm and click Pay with Card
Enter card details and click Pay to complete payment.
Easy.
Your payment and card details are super secured with VTpass. If you are not comfortable with card payment. Learn how to pay with VTpass wallet.
KAEDCO meter token is delivered to you after payment via email and SMS. No stories. For support or inquiries, kindly contact VTpass support.
So here is the lastest buzz all over our social media handles. Real as it comes. KAEDCO (Kaduna Electric) is now available on VTpass! For both prepaid and postpaid meters!
Yes. You can now buy KAEDCO units from VTpass either on web or through the mobile app. Payment is easy. Tokens are instantly delivered to you via SMS and email. Zero stress! No story!
KAEDCOis the operator of Kaduna Electricity Distribution Company, one of the 18 successor companies created following the privatization of the defunct Power Holding Company of Nigeria (PHCN) Plc.
As one of the 11 downstream operators in the Nigerian electricity market, Kaduna Electric retails and distributes electricity in Kaduna, Kebbi, Sokoto, and Zamfara states.
As of 2020, KAEDCO has 8 Area Offices and 147 Customer Service Centres across the four states they service — but really, why take the stress of stepping out of your home to go pay electricity bill when you can do so in a snap, on your mobile phone or computer with VTpass?
Simply log on to vtpass.com. Click on the KAEDCO logo banner in the grid of service below and complete payment to top up your meter. Super Easy.
With this latest addition, VTpass continues to make waves as one of the leading convenient payment platforms in Nigeria. For information and/or inquiries, kindly call 08138752358 or chat with VTpass support on live-chat.
