Locate your meter number with ease
About PHCN prepaid meter
The introduction of prepaid meters came as a great relief to most Nigerians who were already tired of paying outrageous bills.
By using the prepayment method, customers can now properly budget and pay their electricity bill right before they use it.
Just like topping up your mobile phone with airtime, so also is recharging your electricity meter. Likewise, you can only get electricity supply when you credit your meter.
Different types of prepaid meters
There are two main types of prepaid meters: key meters and smart card meters.
A key meter uses a special electronic key which has your tariff information on it,
While a smart card meter sends your latest information through to your supplier when topped up.
How to locate your meter number
Each prepaid meter has its unique ID which varies in length between 11-7 digits. This meter number usually contains a combination of numbers and letters.
Each meter number has been made very easy to locate as this is often seen above or beneath a bar-code on your meter.
You can also find this on the front of your meter, engraved into the meter box or printed on a sticker attached to the meter box.
Anyone can now pay their electricity bills for both prepaid and postpaid meter on VTpass for a secure, easy and convenient transaction. Make payment for different electric areas on VTpass including Ikeja electric, Eko electric, Abuja electric, Portharcourt electric , Kano electric, and Jos electric.
Pay your electricity bills on VTpass
- Visit vtpass.com ,
- Click this https://vtpass.com/electricity-bill to select your electricity area,
- Enter your payment details and submit.
Remember that your correct meter number must be supplied when buying prepaid electricity.
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I am looking for my Meter number on the pre-paid Meter without success. I saw the serial number above the barcode. Please what is my Meter number?
kindly click on this link to locate your meter number https://vtpass.com/blog/index.php/2019/01/25/locate-phcn-meter-number/
I can only find my serial number, what can I do?
I don’t remember my meter number
Dial 100 then send
Can you please help me find my meter number
I’m lost my Mater number
My meter number has been off from my meter number and i also lost my card how do ifind meter number in my prepaid box
I don’t remember my meter number
Forgot my meter number
I want to find my meter number
Ihave lost my slip of meternumber
Hello, please does the serie number mean the prepaid metre number?? What I am seeing on the metre box is a serie number made up of 12 digit. Does it mean the metre number??
Good day. I do not understand your question. Kindly rephrase so that i can answer. Do you mean your meter token number?
I need to register meter box number 07165183745
i want to knw my meter number
Am not at home and meter has problem so when I call Eskom they want my meter number help me please
What is my new metre number for this code
15750570
I want to know my meter number
I try to recharge my account please
The meter number, I mean. I’m trying to find the meter number. Please help.
Hello Ngozi, kindly follow the steps as described in the post. Thank you!
I was about to buy electricity for pospaid meter to get my token an I mistakely choose prepaid how do I retrieve my money or change it to postpaid so I can get the token number
Kindly provide the phone number linked to your account
I have a problem in my prepaid meter they is not accept electricity say conenet only
I forgot my Eskom Mater number
You guys are not giving any solutions at all we still looking for the metre number
Please I can’t find my meter number..it’s not imprinted o d meter neither is it pasted on d meter..all am seeing is serial number…
Hello Kingsley. Kindly contact your local electricity distribution company for further help. Thank you for choosing VTpass.
We have 9 prepaid meters in the house but we can’t find their prepaid meter numbers except the serial number.
Kindly contact your local electricity distribution company for further help. Thank you.
I have been trying to input the token given to me for the activation of my meter and out of the 20by 5 only 1 is being accepted while others including my recharge is being reject and don’t know why…. Please help out
Hello, Goodmorning. Have been having issues activating my meter. Just newly moved to a new building. And I can’t load my token for recharge. Port Harcourt
Kindly contact your electricity distributor to enquire about this
I have an old prepaid meter made by innoson. I can see the serial number but cannot find the prepaid meter number. How do I locate the prepaid meter number.
Hello pls how where you able to get the prepaid meter cause I currently have the same issue
How can I pay my post paid electricity bill on vtpass? am i going to use meter number also?
Kindly chat our support team on vtpass.com/contact
Kindly dial 65 on your prepaid meter and # to know your meter number
This is not working
Please i misplaced my meter card Abuja electricity precisely please how do i get the meter number to top up
Good day. Kindly contact your electricity distributor to report this. Without your meter number, you cannot top up your meter.
I just finished paying for electricity (prepaid) but I haven’t been sent the Token to be inputed into my meter.
Hello, we apologize for the inconvenience. Kindly provide me with the meter number and we would look into the issue right away
How can I get my meter number
Hello! If you are experiencing an issue getting your meter number, kindly reach out to your electricity distributor support online or their nearest office
I want the phone number of this meter number 54160882855 Adamu A. Muhammad
Good morning, Hauwa Habu Garba. Kindly contact VTpass via live-chat on the web or on social media: http://www.facebook.com/vtpass, http://www.twitter.com/vtpass to make a complaint or get any issue resolved
Can retrieve my meter number by the house address?
Hello. No you can’t. If you have done a transaction on the meter using VTpass in the past though, we would be able to help you retrieve it using your phone number. Thank YOu
Hello,
Please how do I retrieve a stolen meter card.
Your meter number is 10 digit number on your Custormer card and please Make sure you use VTpass for recharge, its easy and prompt, I hope this helps
Pls I recharged and the prepaid meter is still showing red what is the problem
Hello, try inputting and selecting the correct information. It should go through. If the problem persists, kindly contact VTpass customer support on phone or via live-chat
I cannot locate my meter no. There is a serial no. But says it’s incorrect
Kindly contact VTpass support via live-chat either on the web (vtpass.com) or mobile app. Alternatively, you can follow VTpass on Facebook, Twitter or Instagram (@vtpass) and chat us to get help from our media support team.
How can I get my meter I applied two months ago?
Kindly contact your meter provider or electricity company. If you cannot reach them online, try visiting a physical office with the compliant
Pls I lost my card but I don’t know the number. Pls wat can I do
We are sorry about this. Kindly contact your electricity distributor to make a complaint and if possible, to get a solution as regards this.
I forgot the mobile number used in registering my prepaid meter how do I get it back
Hello! Thank you for visiting our blog. Kindly contact your electricity provider to resolve this.
I saw 13 digit numbers on the meter, which 11 digits will I take out of it?
Good evening.
Please how do one check if the prepaid has arrears? (Want to pack into the compound newly)
Please how does it take to send a confirmation message after payment of my electricity bill
Hello. Do you mean your token?
Please how do I locate the address for my prepaid meter? I need the utility bill containing my address to fill a document but non of my receipts carry the address. What can I do please
Hello. Have you made payments using VTpass.com before now?
my Meter can’t be activated and they said that I can’t do anything on it if am not with my serial number. And right now I have misplaced that number because is was placed on the cartoon.
Sorry to hear about that. So what would you want us to do?
my Meter can’t be activated and they said that I can’t do anything on it if am not with my serial number. And right now I have misplaced that number because is was placed on the cartorn.
Sorry to hear about that. So what would you want us to do?
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We’ll look at doing exactly just that. Thanks
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Glad you found this helpful
How can someone retrieve her meter number
What happens to be the issue exactly?
I want to pay for my yaka but I cannot access the meter number
Kindly visit your disco to get your meter number
Interesting article, keep it up