Many individuals miss important appointments and life changing opportunities while on queue at the PHCN office or designated banks trying to sort out their electricity bills.
Most people really find it uncomfortable leaving their businesses to go purchase their electricity units.
In Nigeria today, on a scale of Ten, 8 out of 10 houses use digital power consumption calculation device, which everyone know as a prepaid meter and the other 2 has postpaid meters
It is also no longer news that you can pay for your Electricity bills online both for Postpaid and prepaid meters.
This article will walk you through the fastest and most reliable way to pay your electricity bills without leaving the comfort of your house or place of work.
The PHCN company had partnered with a number of financial institution in Nigeria as well as card processors to allow subscribers make convenient payment online without having to go through any stress.
Paying your Electricity bills online should be the easiest thing you have ever done because it is a very simple and straight forward process. All you need is a phone or laptop connected to the internet and follow the steps below.
Steps to make Electricity Payment Online
- Log on to VTpass.com
- Click on “What do you want to do” and select “Pay Electricity bills”
- On the second level, select “Electricity bills” (Ikeja Electric IKDC, EKO electricity EKEDC or whichever electricity distribution company you use)
- Select meter type (Postpaid or prepaid), then enter the required details (Meter number, Phone number, email etc)
- Click on on the “continue” button and you will be directed to the Interswitch Webpay gateway. Enter details of your active ATM/Debit card to complete your transaction. Interswitch processes Mastercard, Visa card and Verve cards at the moment.
If your payment is successful, you will receive the meter token on your phone and email.
Customers can make payment for the following electricity distribution companies:
Making payment on VTpass.com is fast, easy and saves you a lot of stress. It also ensure you can spend valuable time on important things than going to the bank or PHCN office to make Payment.
We also have an electricity payment API for developers to integrate into their applications.
Make your life Easier with VTpass.com
Ok
I am not able to view this particular internet site properly on opera I really feel there is certainly an issue
We are sorry for this slight inconvenience. Your complaint has been registered with the support centre and you will definitely be contacted soon enough. Thanks for reaching out to us.
very nice post, i certainly adore this site, keep on it
Paid and no token sent. I’m disappointed
You need not be disappointed, Azuka. Vtpass.com is a credible and reliable online payment platform. You should get your token as soon as the underlying factor delaying its issuance is settled. You can contact our support centre to get more info.
Calling your number and no response
Azuka, sorry for the non-response. It appears the support centre is quite in a fix presently. But your complaint has been acknowledged and we will definitely get back to you very soon.
Fantastic Site. Very much enjoyed reading.
Thanks a lot, Yacon Root. It’s great and very encouraging to know that our posts are constantly read and appreciated by people. It would give us more joy to know that you, as well as others, use the site vtpass.com to pay for your phone airtime, data subscription, tv subscription, electricity bills and so on. Thank you, Yacon, really.
I have been waiting for my token for about one hour now, something that is supposed to be instant. no response on customer care number, sent a message still no response.
Jay, sorry for the pending token and the delay in response. Please provide the email address attached to your transaction. You can send it here on this platform or call our support centre. This time, your complaint will be rightly addressed. Once again, we are sorry.
I don’t understand why paid and transaction was successful still no token send call customer line no response
Hello Taiwo, we are sorry for the delay in the sent token and in response. Your transaction was indeed successful but there has been some sort of connectivity issues from the electricity company. But this issue has been resolved, and your token must have reached you by now. Please, we would like to hear from you to know the currency of the situation.
Yes thanks token received
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how long it will take for me to receive my token
Hey, Muhammad, an electricity token is received almost immediately you pay the electricity bill on vtpass.com. Perchance, you have just paid on our website, then you will have to just wait a few more seconds to receive it. Please, we would like to hear from you to know if you have received it.
Still awaiting token after paying for phcn.Does it take this long?Just trying for the first time but sincerely, ain’t impressed.!
Hey David, just checking up. You’ve received your token, right?
I have requested for API access for more than 5 days now. Still no response yet. What’s wrong?
Really sorry for this, James Precious. You do really need to call the tech support for this.
i couldnt find IBEDC on the site…why is IBEDC not there
Sorry we are just replying to your message. It was lost amidst the fog of other comments. We are in the process of bringing on IBEDC on our site. And in just a short while, it will be featured on the website. Thank you.
Paid and no token, over 1hr
I’ve paid and received no token yet. This platform can’t work if the essence is defeated – convenience. I rather go to EKEDC office where there’s no queue and get my token. Please sort the delay issues out
Hi Ayo-Oluwa,
We can reckon quite alright with your comment. Convenience is indeed the turf of this organisation. And it is really saddening to know that one of our customers think we are not delivering on this note. But please, we need you to bear with us. Convenience comes at the behest of so many factors. And right now, some of these factors are not in the sledge. One of which is the fact that EKEDC is currently down generally. As soon as their operations come up, you are very much going to receive your token. For now, we need to be patient with us. A happy belated new year to you, Ayo-Oluwa.
Grace Uku, the delay in the token generation might be a result of some service breakdown. We do hope you have received your token by now. Please if you have, we would appreciate a reply from you. Thank you for choosing vtpass.
I have a huge problem with you. You debited my account and did not send me the token.
you have received your token now, we hope?
What is the meaning of this site? You duped me and still do not response to either my calls or my comments here.
Really sorry Sulaiman. We did not intend not to answer you. It must have been the fact that our support centre was quite overwhelmed. We do hope we have gotten your service now.
Paid no token for like an hour now, am even calling no one is picking. Please do send the token fast.
Hi Kingsley,
The support centre has taken note of your issue. We will send the token just as first as you want it. But first, we need you to send your transaction details like your meter number and email address. This will help us track down your payment so we can resolve the issue and send you your token. Thanks, and a happy new year to you.
04190760654 is my meter no, and my email is what i used in this comment. The EKEDC network should be working fine by now.
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Payment successful. Yet no token. Misrepresentation of services provided as u can see in ur comment section this has been going on and still not fix. Still waiting for token while no one is answering customer care line
Hi Ikechukwu, we can boldly affirm to you, from our end, that once a payment is successful, the token will automatically be sent. The fact that it has been sent means that there is an issue somewhere- Bad network, service downtime from the DISCO etc.Once the issue is rectified, the token will be successfully sent. We do hope you have already received the token. And as for our support centre, they might have been overwhelmed at that moment. Thanks for reaching out to us, any which way. And thanks for choosing VTpass.
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Hello, I did a recharge yesterday and got my token via email. I keyed in the token to the meter and it appear entered. My problem is that the light isn’t up yet. So I want to know if there is any other thing I need to do to trigger the light on?
The details are as follows
Name Dumo M Helma
Meter no 0101170143263
Beneficiary JEDCO
Amount paid N5000
Date of payment 28/07/1018
NB.
the last digit of the meter number which is 3 was omitted when making the payment the above number is the correct meter number and not 010117014326
Hello, I paid for my prepaid meter subscription today and I am yet to received the token, kindly oblige
I paid but no token sent. Na wa….o. is that how it is? U na well done.
We sincerely apologize for any inconvenience, kindly contact the VTpass support on
Phone: 08138752358
Email: support@vtpass.com
Good morning please I just paid for my prepaid meter today using the vtpass app on my phone and am yet to receive the token number. Please kindly send the token to my mail or phone thanks
I just paid for my prepaid meter and i have not received a token yet
I’ve been paying for my electricity bill using vtpass. Today I made a 5000 Naira payment. An email was sent to me but had no token, only a reference number. Calls to vtpass were not picked up. I’m really disappointed.
We apologize for any inconvenience please contact our support line for quick response Phone: 08138752358
Email: support@vtpass.com
I have paid and after an hour no token… I am beginning to regret this
please contact our support lines for a quick resolve Phone: 08138752358
Email: support@vtpass.com
Have been waiting for token for over 30 minutes. This is bad and I need the light badly. How many minutes does it take to generate a token?
Kindly note that your token has been resent to your email.
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Thanks