{"id":2412,"date":"2021-10-26T12:21:39","date_gmt":"2021-10-26T11:21:39","guid":{"rendered":"https:\/\/vtpass.com\/blog\/?p=2412"},"modified":"2021-10-26T12:21:41","modified_gmt":"2021-10-26T11:21:41","slug":"what-to-do-when-you-dont-receive-token","status":"publish","type":"post","link":"https:\/\/vtpass.com\/blog\/index.php\/2021\/10\/26\/what-to-do-when-you-dont-receive-token\/","title":{"rendered":"What To Do When You Don&#8217;t Receive Token"},"content":{"rendered":"\n<p>All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here&#8217;s what to do when you don&#8217;t receive token.<\/p>\n\n\n\n<p>At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. By logging on to <a href=\"http:\/\/vtpass.com\">vtpass.com<\/a>, you get to conveniently pay for everyday services. These services range from <a href=\"http:\/\/vtpass.com\/airtime\" target=\"_blank\" rel=\"noreferrer noopener\">airtime<\/a> and <a href=\"http:\/\/vtpass.com\/data\" target=\"_blank\" rel=\"noreferrer noopener\">data subscriptions<\/a>. to <a href=\"http:\/\/vtpass.com\/electricity-bill\" target=\"_blank\" rel=\"noreferrer noopener\">electricity bills,<\/a> <a href=\"http:\/\/vtpass.com\/tv-subscription\" target=\"_blank\" rel=\"noreferrer noopener\">cable tv subscriptions<\/a>, <a href=\"http:\/\/vtpass.com\/insurance\">insurance bills<\/a> and <a href=\"http:\/\/vtpass.com\/education\">education bills.<\/a> Upon using some of these services like electricity, you may need to receive a token. In rare cases, you may not receive this token immediately due to service breakdown or poor network issues. To better <a href=\"https:\/\/vtpass.com\/blog\/index.php\/2017\/11\/20\/tokens-not-sent-immediately\/\">understand the reasons why you may not receive your token immediately, please click here.<\/a><\/p>\n\n\n\n<p>In cases where you do not receive the token at all however after making a payment and you need it urgently, there&#8217;s a way to get it. We have built in a tool on the VTpass dashboard where you can regenerate your token by yourself when you do not receive it, due to certain hindrances<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What To Do<\/h4>\n\n\n\n<p>In a case where you have made payment for a service and are yet to receive your token, simply log in to your VTpass dashboard from a Chrome browser. At the top of your dashboard, you&#8217;ll see an icon saying &#8220;find my token.&#8221; <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"532\" src=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-1024x532.png\" alt=\"\" class=\"wp-image-2414\" srcset=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-1024x532.png 1024w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-300x156.png 300w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-768x399.png 768w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture.png 1357w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Click on the &#8220;find my token&#8221; icon or visit the unique url <a href=\"https:\/\/vtpass.com\/find-my-token\">https:\/\/vtpass.com\/find-my-token<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-2-1024x538.png\" alt=\"\" class=\"wp-image-2415\" srcset=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-2-1024x538.png 1024w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-2-300x158.png 300w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-2-768x404.png 768w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-2.png 1357w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Next, input your meter number and the phone number linked to your transaction, then click on the &#8220;search&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-3-1024x526.png\" alt=\"\" class=\"wp-image-2416\" srcset=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-3-1024x526.png 1024w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-3-300x154.png 300w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-3-768x394.png 768w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/10\/Capture-3.png 1350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Our system immediately helps you pull out your token and displays it to you. You also get the option to download your transaction receipt and see all the necessary details. That&#8217;s what to do when you don&#8217;t receive token. Should you have lost any of your tokens and wish to recover it, you can use this tool to get it back.<\/p>\n\n\n\n<p>As always, VTpass remains the number 1 bills payment platform that offers you seamless payment and swift delivery of the value for which you pay for. This is one of the tools we have built in place to aid you always get prompt value, irrespective of any irregularities that may arise.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264-1024x1024.png\" alt=\"\" class=\"wp-image-2133\" srcset=\"https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264-1024x1024.png 1024w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264-300x300.png 300w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264-150x150.png 150w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264-768x768.png 768w, https:\/\/vtpass.com\/blog\/wp-content\/uploads\/2021\/07\/264.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In conclusion, bills payment with vtpass.com is superfast, easy and very convenient. Just a few clicks and you\u2019re done. In addition, you get 24\/7 access to our support team to help you through any glitch you might have. Why don\u2019t&nbsp;<a href=\"http:\/\/vtpass.com\/\">you try us today?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All things being equal, every time you pay bills using VTpass, you should receive your token immediately; some peculiar cases may arise though, so here&#8217;s what to do when you don&#8217;t receive token. At VTpass, our utmost priority is making sure you get immediate value for the services you pay for when you need it. &hellip; <a href=\"https:\/\/vtpass.com\/blog\/index.php\/2021\/10\/26\/what-to-do-when-you-dont-receive-token\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">What To Do When You Don&#8217;t Receive Token<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":2417,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[633,634,607,626,606,6,7,630],"tags":[48,50,37,28,29,39,38,344,10,274,343,70,31,345,68,11],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.0 (Yoast SEO v22.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What To Do When You Don&#039;t Receive Token - VTpass Blog - Everything about Airtime, Internet Data Bundles, TV payment etc<\/title>\n<meta name=\"description\" content=\"Every time you pay bills using VTpass, you receive your token immediately. 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