Starting July 1st, 2024, the Abuja Electricity Distribution Company (AEDC) will implement a crucial update known as TID Rollover. This update requires all AEDC customers to update their prepaid meters by inputting a pair of Key Change Tokens (KCT) issued by AEDC. Here’s what you need to know to ensure a smooth transition:.
How the TID Rollover Update Works:
- Load All Previously Generated Tokens: First, before July 1st, 2024, make sure to load all previously purchased or old energy tokens into your meter. If not loaded by this date, any tokens will be rejected by the meter, so it’s important to take action now.
- Vend as Usual: Next, continue purchasing your electricity credit as you normally would. From July 1st onwards, the system will automatically generate the necessary key change tokens for the update. Consequently, when you buy energy after this date, you will receive three sets of tokens: the first two are KCT, and the third is your purchased energy. Conveniently, you can get your electricity tokens from VTpass.
- Enter Key Change Tokens: Then, input the Key Change Tokens (KCT) one at a time into your meter, followed by the third energy credit token. This process will complete your meter upgrade, ensuring that your prepaid meter continues to function smoothly.
Steps to Update Your Meter:
- Load all previously generated tokens:
- Firstly, make sure you have loaded all your previously purchased or old energy tokens into your meter before the deadline.
- Since any token not loaded by July 1st, 2024, will be rejected by the meter, ensure you complete this step on time.
- Purchase electricity as usual from VTpass:
- From July 1st onwards, continue to purchase your electricity credit as you normally would.
- Consequently, the system will generate the required key change tokens automatically.
- With each purchase, you will receive three sets of tokens: the first two are Key Change Tokens (KCT), and the third is your purchased energy token.
- Enter the tokens:
- Enter the Key Change Tokens (KCT) one at a time into your meter.
- Finally, input the third energy credit token to complete the upgrade process.
This update is essential for the smooth functioning of your prepaid meter. It ensures that your electricity supply remains uninterrupted and your meter remains up-to-date with the latest technology.
For any questions or further assistance, please contact AEDC customer support. They are available to help you navigate this update and ensure a seamless transition.
Stay informed, stay prepared, and ensure your meter is updated before the deadline to avoid any inconvenience. Thank you for your cooperation.
Good morning. Please I bought units via my bank App. Nd i got my token. I loaded it as usual but it didnt reflect on the meter. What could be d fault. I dont understand the new KCT .Thank you
That’s exactly what happened here in my house too
I purchased a token, but got only one token instead of the three required for the update. When I loaded it, it was rejected by the meter.
Please provide your meter number and we will get the tokens for you
45031775641 kct
Needed for my meter
customer application Kindly use this link to generate your KCT. Follow the prompts and if the issue continues, kindly contact AEDC customer support
Hi, I tried using the link you sent above to generate my code but it didn’t. Pls I’m facing the same problem. I didn’t know there was any upgrade until now that my unit is almost used up.
Sorry about the issues you’re facing. Please contact AEDC customer care for further assistance
This is the reply I get
*Please Check back at your next vend. Your KCT will be available then*
Apologies, kindly contact your service provider and it will be sorted out
Pls I recharge my meter but is telling me error
Has your meter been updated?
Please here’s my Meter Number 0159007379047. I need KCT. Thanks
I bought a token but I didn’t receive the kct code, I can’t load the token as it has rejected it
Please can you provide your meter number?
I recharge and I did not get my 3 token
I recharge via my bank. I loaded the token first it didn’t enter. I loaded the 2 KCT differently.
My meter wasn’t reacharge
I ran out of units on my meter, so I’ve been unable to do the upgrade..Pls what do i do.
I recharge but didn’t get the 3 codes and it rejected the token.please help
Can i please have your meter number?
I purchased a token, but got only one token instead of the three required for the update. When I loaded it, it was rejected by the meter.
What can I do?
Can we please have your meter number to enable us get the tokens for you
45060351090
Got the tokens already but it’s showing error when all three tokens were entered
https://map.abujaelectricity.com/checkmeter Kindly use this link to generate your kct. put in your meter number, Load your KCT1&2 and also your credit token. if the issue presists, please contact AEDC customer support.
Good morning. Pls help me generate the KCT for our meter. Thanks
I got the two KCT and the token,but after loading these three token,there was no restore of power.
Please Kindly contact the AEDC to have your meter checked.
I recharged a customers meter on 09/07/2024 with Opay App The sum of (10,000.00 ) naira and it was successful but the meter rejected the token that was generated. What will I do? This is the meter number . 04172047849. Thank you
Please make sure you have the key change tokens to enable you update the meter.
Please we’re you able to find a solution? I am currently having the same issue o
Kindly follow the link to get your token
I bought token
It don’t enter my meter 0159000236343
Please, kindly confirm it was bought on the vtpass platform.
Pls I need help generating my jct my meter number is 04172212807
I purchased a token, but got only one token instead of the three required for the update. When I loaded it, it was rejected by the meter.
What can I do?
Metter number:07072691863 phone number 08139559038
We would help run a check and get the tokens to you via your email
I tried to buy tokens through my bank app as I have been buying before but there’s no tokens yet. Only debit alert.
Good afternoon. Please I bought units via my bank App. Nd i got my token. I loaded it as usual but it didnt reflect on the meter. How do I fix this please. Almost out of the current unit
Good morning. Please I bought units via my bank App. Nd i got my token. I loaded it as usual but it didnt reflect on the meter. What could be d fault. I dont understand the new KCT .Thank you
Hello, you have to make sure that you recieve 3 key change tokens, this helps you to update your meter and then you can continue buying units
I bought a token and after inputting the KCTs and my token, it still did not load. What do I do?
Please provide your meter number
Please provide your meter number so we can help with it
Hello please help with ny update. Help with previous tokens
0159003451113
Please what was the issue with the previous tokens
Hi I had already typed in my token before knowing about the update. Now when I type the KCTs it is saying rejected. How do I fix this 07068899092
https://map.abujaelectricity.com/checkmeter
Kindly use this link to generate your KCT. Follow the prompts and if the issue continues, kindly contact AEDC customer support
I purchased a token, but got only one token instead of the three required for the update. When I loaded it, it was rejected by the meter.
What can I do?
Meter No: 45060293011
https://map.abujaelectricity.com/checkmeter Kindly use this link to generate your kct or contact AEDC if any issue continues
https://map.abujaelectricity.com/checkmeter Kindly use this link to generate your kct or contact AEDC customer care if any issue continues
https://map.abujaelectricity.com/checkmeter Kindly use this link to get your token. Input your meter number and follow the prompt. For further assistance, kindly reach out to AEDC customer support.
I purchased the Electricity recharge token, but got only one token instead of the three required for the KCT and recharge token. When I loaded it, I got a rEJECt prompt and my meter was not recharged either.
Kindly help out with the KCT token.
Meter Number: 45060293011
https://map.abujaelectricity.com/checkmeter You can get your kct here and if the issue continues, kindly contact AEDC customer support.
Pls i bought a token but got I got only one token. I Tried recharging it but it keeps on rejecting the token. Here’s my meter No. 0137200397727
Hello I bought a unit and I enter is rejecting
please provide your meter number
I bought a token 3 times and If I enter is rejecting, I used opay ones uba bank 2 and jaiz bank 1time. This is my meter number 45028959513
https://map.abujaelectricity.com/checkmeter please use this link to get your KCT
I purchased a token, but got only one token instead of the three required for the update.
Here’s my meter number 45031893758 I need the KCTs code. I can’t load
https://map.abujaelectricity.com/checkmeter Kindly use this link to get your KCT
Please after inserting my kct it has been saying reject what can I do
Kindly contact AEDC customer support
Hello. I need KCTs for meter # 0159004850057.
Meter is rejecting tokens. Thanks.
https://map.abujaelectricity.com/checkmeter Please follow the link to generate your KCT
Hello. I need KCTs for Abuja AEDC meter # 0159004850057. Meter is rejecting tokens. Thanks.
https://map.abujaelectricity.com/checkmeter
t please follow this link to get your KCT. input all information and if the issue continues, kindly contact AEDCI’ve bought electricity 3 times still the meter is still rejecting them, what can i do?
Kindly contact the AEDC customer care
Good Day sir,/ma
I just loaded my prepaid meter from your website, but after entering the units, it’s not supplying power. What should I do?
Sincere apologies, Can i please have the meter number.
Good evening, l bought my token before updating my metre and all effort to load the token after updating was not successful, the metre keep o rejecting it,pls what can l do,my metre no is 0137200074813
Kindly contact AEDC for further assistance.
Hi,
Thank you for the update.
I bought units using my Bank App but only the units token was shared.
I did not get the KCTs and my meter is rejecting the tokens.
Please help.
Meter Number: 45076827372
Phone Number: 08100929984
https://map.abujaelectricity.com/checkmeter Please use this link to get your Tokens
Good morning. I’m currently facing the same challenge. After inputting the code(kct), it unsuccessfully comes with a failed prompt. This is my meter number 0159003577412 for your assistance. Thank you
https://map.abujaelectricity.com/checkmeter Please use this to generate your KCT
I’ve been trying to recharge my meter but kept on entering rejected
Meter no 45062833400
Goodday. I don’t know what to do about my CIU3, it keeps beeping and going off and on to the extent that it’s so difficult to load unit. Please kindly advise appropriately. Thanks.
Your meter is unable to load units?
Please, Agatha, why do I keep receiving the “reject” response displayed on the recharge screen each time I input the KCT codes?
My codes have not been entering.
My meter number is 0159004838136
Kindly Help solve this problem. I have been living in the dark for days now. Tnx
We are really sorry you have to go through this. Please hold on while I run a check on your account.
I bought card and kct is not provide off which i was unable to load my meter number is 02150778831 please i need help
Please kindly contact your disco customer support
Please, Agatha, why do I keep receiving the “reject” response displayed on the recharge screen each time I input the KCT codes?
My codes have not been entering.
My meter number is 54130392035
Kindly Help solve this problem.
I am so sorry to hear about this, please contact the aedc customer support and they will properly assist you
Please Ma… The link is not working at all. I bought 6k worth of token and I haven’t received the KTC. Tomorrow is 31st July. Kindly help
Sorry you are experiencing this, was this bought on VTpass ?
07099236908
My meter number
Please contact the electricity distribution company
Plz, after following ur instructions by clicking on the link , and insert my meter number to get the KCT, it works on my meter and my light came up but after a while like 30mins the light trip off again , I check all my connections everywhere is alright, plz what could be the problem?
Kindly contact your service provider
Good afternoon, pls I bought my light unit using my bank app.and it is rejecting it.pls how can upgrade online.
Kindly contact the electricity service provider
I visited the AEDC Jabi office for my meter upgrade. I was given the 3 KCT codes for the upgrade as follows:
1. 05100472171824643364
2. 21006475391135989676
3. 24285887734369128045
I loaded the 3 KCTs one after the other but the meter keeps rejecting each of them.
My meter number is 45062802959
Sincere apologies, AlI; kindly, please visit the AEDC customer support.
I visited the AEDC Jabi office for my meter upgrade. I was given the 3 KCT codes for the upgrade as follows:
(1.) 05100472171824643364
(2.) 21006475391135989676
(3.) 24285887734369128045
I loaded the 3 KCTs one after the other but the meter keeps rejecting each of them.
My meter number is 45062802959